Why should I use Waste Tech?

Waste Tech Family Refuse LLC is a family owned and operated company with strong ties in our community. We offer unmatched customer service, competitive pricing & do our best to meet every customer need. We are confident that you will be pleased with our level of service.

How do I order a dumpster?

You can order a dumpster/rolloff two ways. You can order 24 hours a day online through our website. The other method is to call our office. You can reach us directly at 866-TRASH CAN (866-872-7422). Mon through Fri: 8am to 5pm. If you have questions prior to ordering your dumpster, you can email us 24/7 using our online contact form. Live chat is also available during normal business hours.

When do I pay for the dumpster?

Your credit/debit card will be billed for the initial amount upon ordering. Any overweight charges are billed to your card upon removal, once we receive the weight ticket from the transfer station. If the dumpster had one of the items listed as an additional charge, these charges will also be charged to your card upon removal. An invoice will be mailed once the job has been completed, detailing all charges concerning your dumpster rental.

Do you offer invoice billing?

Once you have established a good working relationship with our company, you can fill out a credit application. Once your application has been approved, we will gladly invoice you.

How soon can I get the dumpster delivered?

Same day dumpster/rolloff service, based on scheduling, is available for the following Connecticut cities/towns: Branford, East Haven, New Haven, Guilford, Madison, North Haven, West Haven. If your town is not listed, the standard delivery time is within 1 business day of ordering.

How long can I keep the dumpster?

Internet Dumpster Specials are 1 week rentals, which are automatically removed after the 1 week period. Our standard dumpster rentals include 2 weeks. The first two weeks are included with the dumpster/rolloff rental. Anything after the 2 weeks is billed at $15 per day or $75 per week.

What types of material are allowed in the dumpster?

Wood, sheet rock, insulation, cardboard, metal, furniture, roofing & other materials. If you have questions as to whether a material is allowed in the dumpster, please call or email us.

How much weight is 1 ton?

It all depends on what type of material you place in the dumpster. Household items, such as furniture, couches, clothes, etc. are bulky, but not heavy. In comparison, materials such as sheet rock, asphalt shingles, plaster, wood, etc. are very heavy. Weight can accumulate rather quickly when filling a dumpster with items such as these. Please keep this in mind when considering the type of dumpster rental for your project. The internet dumpster specials are NOT recommended for construction or roofing jobs.

Do you charge extra for certain items?

Yes, there are additional charges for certain items.

• Car Tires - $15.00 each
• Truck Tires - $30.00 each
• Propane Tanks - $15.00 each
• Freon Units - $30.00 each
• Computer Monitors/Televisions - $30.00 each
• Mattresses/Box Springs - $30.00 each

What items are considered hazardous and cannot go in the dumpster?

• ANTIFREEZE – Contact your city/town for disposal sites
• AMMUNITION – Contact state police
• ASBESTOS – Removal by licensed contractor required
• AUTO BATTERIES – Auto service centers or your city/town transfer station
• BIOLOGICAL OR NUCLEAR WASTE – Contact original supplier
• CONTROLLED SUBSTANCES – Same as medications
• EXPLOSIVES/FIREWORKS – Contact state police
• FLORESCENT LIGHTS - Contact your town for disposal sites.
• MEDICAL WASTE – Put in leak-proof, puncture-proof container and put in regular household trash (not in dumpster)
• SMALL BUSINESS HAZWASTE – Contact Hazwaste Central 203-401-2712
• UNUSED MEDICATIONS – Remove labels, put in secondary container and put in regular trash (not in dumpster)
• WASTE MOTOR OIL – Contact your town for disposal sites.
• PAINT – Contact your town for disposal sites.

Do you give exact delivery times for your dumpsters?

We will do our best to get you your dumpster / rolloff at your requested delivery time, but we cannot guarantee an exact time. The best we can do is give you a 4 hour window of when your dumpster will be arriving. If you call back on the day of delivery, we can narrow it down based on our schedule and driver feedback (How traffic is, if there are any delays, etc).

How far in advance do I need to order a container?

We can get the dumpster to you the next business day, or even the same day if scheduling permits. Dumpsters ordered after our normal business hours, (8am to 5pm) Mon-Fri, cannot be guaranteed next day delivery. However, we will do our best to accommodate your desired delivery date when possible.

Where can we put the dumpster?

We recommend that the dumpster be placed on a hard, level surface. Please be conscious of your septic system and leaching field areas. A waiver will have to be signed if the dumpster is being placed on a surface other than asphalt.

Is there a door on the dumpster?

Yes, there is a door in the rear of the dumpster or rolloff container. This allows for easy loading of heavier items.

Is a permit or license required?

A dumpster or roll off container that is placed on a public property (i.e. a street or parking lot) may require a permit. Additionally, some municipalities require that you obtain one for dumpster placement on private property as well. These rules are generally put in place so that neighbors don't need to deal with dumpsters that may be an eyesore for extended periods of time. To be on the safe side, check with your city/town before ordering. Waste Tech Family Refuse will not place a dumpster in the street without verification of a permit being issued.

End FAQ

• When ordering, please specify exactly where and how you want the dumpster on your property. There will be an additional charge if a driver has to come back and move the dumpster due to poor or vague directions.

• Please ensure the area where the dumpster will be placed is not obstructed in any way. If, due to no fault of Waste Tech, a dumpster cannot be delivered or removed, the customer will be assessed a hauling fee for our time. This fee is dependent on the distance of the location from our main office.

• Materials must be evenly distributed and cannot exceed the rim of the dumpster. If a dumpster is overloaded, the customer is responsible for ensuring the load is secured for transportation, or removing the excess material. Our drivers will not remove the excess material for you.
  

• Waste Tech Family Refuse requires 1 business day's notice in order to change a scheduled delivery/removal. A trip fee will be assessed if we arrive on site and you want to keep the dumpster longer.
  

The following items carry an additional charge:

• Car Tires - $15.00 each

• Truck Tires - $30.00 each

• Propane Tanks - $15.00 each

• Freon Units (air conditioners, refrigerators, freezers, etc.) - $30.00 each

• Computer Monitors/Televisions - $30.00 each

• Mattresses/Box Springs - $30.00 each

*Pricing listed applies to the following Cities & Towns:

Connecticut:

Andover, Ansonia, Ashford, Avon, Barkhamsted, Beacon Falls,Berlin,Bethany, Bethel, Bethlehem, Bloomfield, Bolton, Bozrah, Branford, Bridgeport, Bridgewater, Bristol, Brookfield, Brooklyn, Burlington, Canterbury, Canton, Chaplin, Cheshire, Chester, Clinton, Colchester, Colebrook, Columbia, Coventry, Cromwell, Danbury, Darien, Deep River, Derby, Durham, East Granby, East Haddam, East Hampton, East Hartford, East Haven, East Lyme, East Windsor, Eastford, Easton, Ellington, Enfield, Essex, Fairfield, Farmington, Franklin, Glastonbury, Goshen, Granby, Greenwich, Griswold, Groton, Guilford, Haddam, Hamden, Hampton, Hartford, Hartland, Harwinton, Hebron, Kent, Killingly, Killingworth, Lebanon, Ledyard, Lisbon, Litchfield, Lyme, Madison, Manchester, Mansfield, Marlborough, Meriden, Middlebury, Middlefield, Middletown, Milford, Monroe, Montville, Morris, Naugatuck, New Canaan, Newington, Newtown, New Britain, New Fairfield, New Hartford, New Haven, New London, New Milford, Norfolk, North Branford, North Haven, North Stonington, Norwalk, Norwich, Old Lyme, Old Saybrook, Orange, Oxford, Plainfield, Plainville, Plymouth, Pomfret, Portland, Preston, Prospect, Putnam, Redding, Ridgefield, Rocky Hill, Roxbury, Salem, Scotland, Seymour, Shelton, Sherman, Simsbury, Somers, South Windsor, Southbury, Southington, Sprague, Stafford, Stamford, Sterling, Stonington, Stratford, Suffield, Thomaston, Thompson, Tolland, Torrington, Trumbull, Union, Vernon, Voluntown, Wallingford, Warren, Washington, Waterbury, Waterford, Watertown, West Hartford, West Haven, Westbrook, Weston, Westport, Wethersfield, Willington, Winchester, Windham, Windsor, Windsor Locks, Winsted, Wolcott, Woodbridge, Woodbury, Woodstock

Massachusetts:

Agawam, Chicopee, Chicopee Falls, East Hampton, East Longmeadow, East Springfield,Feeding Hills, Granby, Hampden, Holyoke, Indian Orchard, Longmeadow, Ludlow, Sixteen Acres, South Hadley, Southwick, Springfield, West Springfield, Westfield, Wilbraham, Woronoco

The following Cities & Towns are outside of our normal delivery area, and will be assessed a $50 delivery surcharge upon checkout:

Connecticut:

North Canaan, Canaan, Cornwall

Massachusetts:

Monson

If you do not see your town listed, please call or email to check if we service your area for dumpster rentals.