Residential Service Information for Guilford, Madison & Clinton CT

Waste Tech Family Refuse offers residential trash & recycling service (garbage pickup) to residents of the following Connecticut towns: Guilford, Madison, & Clinton

Waste Tech Family Refuse provides unmatched service to our residential customers. Our courteous drivers go the extra mile to ensure the customer's needs are always met. Don't let garbage and recycling collection become a burden in your life. Contact Waste Tech today to sign up!

We offer standard curbside garbage collection/trash pickup service, as well as garage/driveway service for an additional monthly fee. We pickup both trash AND recycling at the same time every week, with the same truck.

Depending on your service level, you will either receive a 64 or 96 gallon trash container, as well as an 18 gallon recycling bin.

Email billing is available. If you are interested in going paperless, send us a message via our online contact form. Automatic credit & debit card billing is also available. Contact us to sign up.

Residential Trash Pickup Guidelines:

• All garbage and recycling containers must be left at your designated service area by 5:00am on your pickup day. Please do not try and time the truck each week. The easiest way to ensure your trash is always picked up is to have it out the night prior.
• Customers who do not have their trash/recycling out on time will have to wait until the following week for pickup. Customers have the option of paying an additional fee if they wish to have Waste Tech Family Refuse come back during the same service week. If Waste Tech Family Refuse is at fault for the missed pickup, we will come back at no charge to the customer.
• Please report any missed collections to our office by the following business day. An answering service is available after regular business hours to accept calls, or you can use our online contact form. We will do our best to respond in a timely manner.
• Waste Tech Family Refuse will not be held responsible for any articles left on or near trash collection containers. Please ensure your trash and recycling containers are clearly labeled, if not using our equipment.
• Please put your garbage in bags before placing in your container. This will help prevent loose trash from falling out on windy days or when the container is emptied.
• Construction material, yard debris, paint, furniture, etc., are NOT permitted in your household trash. Waste Tech Family Refuse will not take these items if you leave them out with your trash and recycling. If you need to dispose of these items, please take them to your town's transfer station or consider renting a dumpster.
• During winter months, residential garage/house service customers with driveways that are not accessible are asked to bring their trash and recycling to the curb to ensure pickup. Waste Tech Family Refuse will not assume the liability of coming on to your property if it is not properly maintained. Notice will be posted on our website when residential trash and recycling service is affected by weather or other delays. Subscribing to our email alert/newsletter is the best way to stay informed.

Waste Tech Family Refuse is closed on the following holidays:

New Years - Memorial Day - 4th of July - Labor Day - Thanksgiving - Christmas

Trash & Recycling Service will be delayed one day during weeks in which holidays fall. For example, if Christmas falls on a Monday, Monday residential customers will get their garbage and recycling picked up on Tuesday, Tuesday residential customers on Wednesday, etc. During a week such as Thanksgiving, only those residential customers with trash & recycling pickup days on Thursday or Friday will be delayed one day. Waste Tech Family Refuse only observes the listed holidays when they fall on a weekday. If a holiday falls on a Saturday or Sunday, and Monday is the "legal holiday", Waste Tech Family Refuse will still be on a normal schedule for that week.

Changes to our residential service schedule will be posted to our website, as well as Facebook and Twitter. We also offer a newsletter/alert email that will inform you of any changes to our residential trash and recycling service schedule.